Frequently asked questions

Pre-booked entry past the ticket queue to the Towers and Ramparts of Aigues-Mortes — the climb up the great Tour de Constance to its panoramic terrace and the full 1.6 km walk around the medieval ramparts, with panoramas over the town and the Camargue salt lakes. A 5-minute audio history is sent before your visit, and our concierge team is on call in your language.

No — Aigues-Mortes is a self-guided visit within opening hours, so your ticket is not tied to a fixed entry slot. You choose a date, walk straight in past the ticket queue, and explore the towers and ramparts at your own pace. Just note that last admission is 45 minutes before closing, so arrive with enough time to enjoy the walk.

Aigues-Mortes is a medieval walled town in the Camargue, in Occitanie in southern France. It was founded in 1240 by King Louis IX — Saint Louis — as the French crown's first Mediterranean port, and from here he sailed for the Seventh Crusade in 1248 and the Eighth in 1270. Its 1,650-metre circuit of thirteenth- and fourteenth-century ramparts survives almost perfectly intact, and its great keep, the Tour de Constance, later served as a prison for Huguenot women. The visit takes you up the tower and all the way round the walls.

The Tour de Constance is the mighty cylindrical keep at the northwest corner of the town, built by Louis IX between 1242 and 1254, with walls six metres thick at the base and a panoramic terrace at the top. It anchored the defence of the new royal port and, in later centuries, became a prison — most famously holding Huguenot women after 1685 who refused to renounce their Protestant faith. Climbing it is one of the highlights of the visit.

Marie Durand was a young Protestant woman imprisoned in the Tour de Constance for refusing to renounce her faith after the Revocation of the Edict of Nantes. She was held for thirty-eight years. On the stone kerb of the tower's well she is traditionally said to have carved the single Occitan word 'RÉSISTER' — 'resist' — which visitors can still read today. It has become one of the most powerful symbols of the Huguenot women's endurance.

Allow about 1.5 to 2 hours for the full self-guided visit — the climb up the Tour de Constance and the complete walk around the 1.6 km circuit of ramparts. If you follow the audioguide route in full it runs to around two hours, and the views tempt most visitors to linger a little longer.

The monument is open daily with seasonal hours: from 2 May to 31 August, 10:00–19:00; from 1 September to 30 April, 10:00–17:30. Last admission is 45 minutes before closing. It is closed on 1 January, 1 May and 25 December, with reduced hours on 24 and 31 December. Hours can change, so it is worth confirming when you book.

Yes. We issue an e-ticket that you present on your phone at the entrance — there is no need to print it. Just have it ready to show at the Logis du Gouverneur, and our concierge team is on call if anything needs sorting on the day.

Aigues-Mortes is in the Camargue, about 27 km east of Montpellier and 33 km southwest of Nîmes. The TER liO train line links Nîmes to Aigues-Mortes station, around 450 m from the walls. By car it is reached via the A9 and local roads from Nîmes or Montpellier, with parking near the town. Regional buses also serve it.

For most visitors it is the highlight. The 1.6 km circuit is almost perfectly preserved, so you walk the full loop of medieval walls, gates and towers — looking down on the town's grid of streets on one side and out over the flat Camargue and the pink Salins du Midi salt lakes on the other. It is at its most beautiful in the warm light of late afternoon.

The town itself is flat and easy to walk, and reserved parking for visitors with reduced mobility is available near the entrance. However, the medieval towers and the rampart walk involve stairs and uneven historic surfaces, so the upper levels are not fully step-free. If you have specific mobility or sensory needs, contact us before booking and we will confirm the current accessible route and any assistance available.

Yes — photography for personal use is welcome. The classic shots are the town's grid of streets seen from the rampart walk and the pink salt lakes of the Salins du Midi beyond the walls, both at their best in the warm light of late afternoon.

Yes. Children tend to love being up on the ramparts, spotting the salt pans and, in the distance, the flamingos of the Camargue, and the climb up the Tour de Constance feels like a real castle adventure. The visit is a comfortable length and the town inside the walls has plenty of cafés and ice cream for a break.

All sales are final. The only exception is a failure on the operator's side — for example if the monument cannot admit you on your booked date for a reason within its control — in which case we put things right. If your plans change, contact our concierge team as early as you can and we will help where the monument's own rules allow.

Both are famous walled towns in the south of France, but Aigues-Mortes was never given the heavy nineteenth-century restoration that Carcassonne received, so its ramparts survive much as they were built in the thirteenth and fourteenth centuries. It is also a genuine sea-city on the flat Camargue marshes rather than a hilltop fortress, with the added drama of the Crusader history and the Tour de Constance prison.

Because entry is not tied to a fixed time slot, your ticket is flexible within the monument's opening days, but it is dated for your visit. If you need to move it, reply to your confirmation email as early as you can and our concierge team will do its best to adjust the booking within the operator's rules.

Aigues-Mortes sits in the heart of the Camargue, so it pairs naturally with the Salins du Midi salt works right beside the town, the wide beaches and marshes of the Petite Camargue, and the wild horses and flamingos the region is famous for. The historic cities of Nîmes and Montpellier are each a short drive away for a fuller day.